Frequently Asked Questions — Aesthetic Gen Pakistan

Everything you need to know about shopping at Aesthetic Gen — Pakistan's leading men's streetwear brand. If your question is not answered below, contact us on Instagram or at info.shopaestheticgen@gmail.com.

About Aesthetic Gen

Is Aesthetic Gen a legitimate brand in Pakistan?
Yes — Aesthetic Gen is one of Pakistan's most established and trusted men's streetwear brands. Founded in 2020, we have delivered hundreds of thousands of orders nationwide and are known for premium fabric quality, unique art-inspired designs, and reliable Cash on Delivery service across all major cities in Pakistan.

Where is Aesthetic Gen based?
Aesthetic Gen is a Pakistan-based men's streetwear brand, operating exclusively online at aestheticgen.com.

What type of clothing does Aesthetic Gen sell?
Aesthetic Gen specialises in men's streetwear — including oversized t-shirts, drop shoulder graphic tees, half sleeve t-shirts, polo shirts, zipper polo shirts, hoodies, zip-up hoodies, sweatshirts, high neck t-shirts, full sleeve tees, denim jackets, baseball jackets, velvet jackets, cargo pants, trousers, shorts, tracksuits, co-ord sets and bundle offers.

What makes Aesthetic Gen different from other Pakistani clothing brands?
Aesthetic Gen is built on art-inspired design — from our iconic Van Gogh Wearable Art line and anime graphic tees to Arabic calligraphy pieces and dark streetwear graphics. Every collection carries a concept and identity. Combined with premium 200 GSM heavyweight fabric and Made in Pakistan craftsmanship, our pieces are built to last and designed to stand out.

Ordering and Payment

How do I place an order?
Browse the collection at aestheticgen.com, select your size and colour, add to cart, and proceed to checkout. Enter your delivery details and select Cash on Delivery or your preferred payment method. You will receive an order confirmation once your order is placed.

How will I know my order has been placed successfully?
Once your order is placed, you will receive a confirmation message or email. If you do not receive a confirmation within a few hours, contact us on Instagram or via email and we will confirm your order status.

What payment methods does Aesthetic Gen accept?
We accept Cash on Delivery (COD), Bank Transfer, and Debit/Credit Card payments.

Is Cash on Delivery available?
Yes — Cash on Delivery is available on all orders across Pakistan. Simply select COD at checkout and pay when your order arrives at your door.

Delivery and Shipping

How long does delivery take?
Karachi: 3 to 4 working days. All other cities across Pakistan: 3 to 7 working days.

What are the shipping charges?
Shipping is free on all orders above Rs.2000. A shipping charge of Rs.200 applies to orders below Rs.2000.

Do you deliver across all of Pakistan?
Yes — we deliver to all cities across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Sialkot, Gujranwala, and all other cities and towns nationwide.

Can I track my order?
Yes — once your order is dispatched, you will receive a tracking number from our courier partner (PostEx or TCS). Use this tracking number on the courier's website or app to track your delivery in real time.

Sizing and Fit

What sizes does Aesthetic Gen offer?
Most products are available in sizes Small (S), Medium (M), Large (L), and XL. Selected products are also available in XXL and XXXL. A size chart with chest and length measurements is available on each product page — always check before ordering.

How do oversized tees and drop shoulder tees fit?
Oversized and drop shoulder tees are designed with an intentionally wide, boxy silhouette. Order your regular size for the correct oversized fit. Size down if you prefer a slightly less baggy look.

How do polo shirts and plain tees fit?
Polo shirts and plain half sleeve tees are available in a regular relaxed fit. Order your regular size. Refer to the product page size chart for exact chest and length measurements.

Product Quality and Fabric

What fabric are the oversized and drop shoulder tees made from?
All Aesthetic Gen oversized and drop shoulder tees are made from 200 GSM premium heavyweight cotton — providing structure, durability, and a premium feel that holds its shape wash after wash.

What fabric are the polo shirts made from?
Aesthetic Gen polo shirts are made from premium pique cotton — a textured, breathable weave that maintains its structure and colour through repeated washing.

Are the graphic prints long-lasting?
Yes — all graphic prints on Aesthetic Gen products use DTF (Direct to Film) printing for sharp, colour-accurate, crack-resistant graphics that hold their quality through regular washing. For best results, wash inside out in cold water.

Are Aesthetic Gen products Made in Pakistan?
Yes — all Aesthetic Gen garments are designed and produced in Pakistan, supporting local manufacturing and maintaining full quality control at every stage.

Exchange and Returns

What is the exchange policy?
We offer a 7-day exchange policy from the date of delivery. If you receive an incorrect item, a defective product, or need a different size, contact us within 7 days of receiving your order. Exchanges are subject to stock availability.

How do I request an exchange?
Contact us on Instagram or at info.shopaestheticgen@gmail.com within 7 days of delivery. Share your order number and the reason for the exchange and our team will guide you through the process.

Do you offer refunds?
We offer exchanges on eligible orders. For refund queries, please contact us directly and our team will assess your case.

Contact and Support

How can I contact Aesthetic Gen?
Instagram: @aestheticgen (fastest response) — Email: info.shopaestheticgen@gmail.com — For immediate queries, Instagram DM is recommended.

What are your customer support hours?
Our team responds to queries during business hours, typically Monday to Saturday. Instagram DMs receive the fastest responses.